Privacy Policy

Personal Information: When you register an account, place an order, or contact us, we may collect your name, email address, phone number, delivery address, and payment information.

Business Information: If you register as a Seller or Painter, we collect your business name, GST number, bank account details, and store/service location.

Automatically Collected Information: We collect your IP address, browser type, device information, pages visited, and referring URLs through server logs and analytics tools.

Location Data: With your consent, we may collect your geographic location to show nearby sellers and provide location-based services.

We use the information we collect to:

• Process and fulfil your orders
• Connect you with authorized sellers and painters near you
• Communicate order updates, promotions, and service information
• Improve our platform, products, and user experience
• Detect, prevent, and address fraud or technical issues
• Comply with legal obligations

We may share your information with:

• Sellers: Your name, delivery address, and contact details are shared with the seller fulfilling your order.
• Payment Processors: We use Zoho Payments (Razorpay) to process transactions. Your payment information is handled directly by the payment processor under their privacy policy.
• Service Providers: We use third-party services for SMS notifications (Nettyfish), email, hosting, and analytics. These providers only receive the data necessary to perform their services.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

We do not sell your personal information to third parties.

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our platform. You can control cookies through your browser settings.

We may use analytics services (such as Google Analytics) that use cookies to help us understand website traffic and usage patterns.

We implement industry-standard security measures including HTTPS encryption, secure server infrastructure, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for data processing at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at info@buypaint.in.

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain data as required for legal, accounting, or reporting obligations.

This Privacy Policy is compliant with the Information Technology Act, 2000 (India) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We also adhere to principles consistent with the General Data Protection Regulation (GDPR) for users in applicable jurisdictions and the Digital Personal Data Protection Act, 2023 (India).

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, please contact us:

Quality Colours / buypaint.in
Email: info@buypaint.in